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Logistics


We care your products are delivered safely worldwide

Our company policy is that all products are monitored from the moment they are shipped from the manufacture, while stored in our logistics center and then until they are delivered to the customer. All shipping conditions are checked in advance and we support our customers to ensure that they understand and apply the best conditions upon arrival at destination.

Extended data of destinations

 

Deliveries are monitored 24/24
Experience and professionalism

 


HOW WE STORE


Once our incoming goods check procedure is completed and the product conditions are validated through our Quality Management System, goods are stored in our fridges and freezer which are monitored 24h. An alarm system notifies us of any excursion of temperature while energy supply is secured with a backup system. Our warehouse is located within the airport freight hall, a secured area with controlled access and very close to cargo airfreight operations, courier companies and customs authorities. This gives us the advantage for ensuring quick and efficient handling operations for incoming and outgoing shipments, so that transit time from our fridge / freezer to that of the airline or courier company is negligible.


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HOW WE PACK: Packing also counts

Perishable +2° to +8° C. or Perishable -20° C.

Your products are our business so we add extra care through our unique packaging.

For both goods requiring to be kept frozen (-20° to -70° C.) or kept cool (+2° to +8° C.), we pack with the required quantity of refrigerant based on our experience and the technical requirements of each product, such as transportation method and lead time for the delivery. Conditions of shipment for each destination are carefully checked in advance and validated, taking into consideration the clearance process upon arrival and external temperature during transit.

Temperature monitor: data logger

We include temperature monitors in shipment upon request. The type of temperature monitors we supply (Tempmate S1 V2 for +2° to +8° C. and Tempmate C1 for -20° to -80° C.) are qualified for proven efficiency, ease of use and customable set up. These are included in Approved data loggers listed by cargo airlines and MOH in most countries.

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HOW WE CARE ABOUT ENVIRONMENT

At HHC, we are deeply committed to reducing our ecological footprint through responsible and sustainable practices. We prioritize the use of electronic documents over printed ones whenever possible, and we consistently follow sustainable packaging guidelines. Our packaging materials are regularly reviewed to ensure they meet the highest environmental standards, and we actively encourage our partners to increase their use of recycled materials and components

One of our key sustainable solutions is Woolcool® packaging, a fully recycled and recyclable option for shipping perishable goods at controlled temperatures between +2°C and +8°C. Woolcool® offers outstanding insulating performance for up to 120 hours by using natural sheep’s wool and recycled cardboard boxes. This packaging is not only sustainable and eco-friendly, but also biodegradable, completely recyclable, and reusable.

For creative ideas on how to reuse Woolcool® materials and learn more about the packaging’s environmental benefits, visit the supplier’s website: Woolcool Recycling Ideas and Woolcool Sustainable Packaging.

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DHLGOGREEN program

SHHC is part of DHLGOGREEN program which aims for net-zero emissions by 2050. For all our incoming and outgoing shipments, we finance the offer of:

last-mile kilometers with e-vehicles

electricity from renewable sources

bicycles for zero-emission last-mile where possible (delivery in Germany for the moment)

Certified GoGreen Specialists

More details on supplier’s website: https://www.dhl.com/ch-en/home/about-us/sustainability.html

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REASONS TO CHOOSE US


Global Logistics Expertise

With over 30 years of experience, HHC has developed a detailed database covering procedures and regulations for 130 countries. This allows us to navigate international logistics efficiently and ensure smooth deliveries worldwide.


Reliable EU Import, Tax-Free

Thanks to a special arrangement, we import biotech products into the European Union exempt from duties and VAT. This enables fast, hassle-free shipping within the EU—often delivered within 24 hours.


Fast Worldwide Delivery

No matter where your company is located, we provide fast and secure delivery of perishable goods. Our global logistics network ensures safe arrival without customs delays or additional fees.


. Dedicated Customer Support

Our team is here to guide you through every step of the shipping process. Need assistance or a custom solution? Contact our customer service for fast, expert support.

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