We care your products are delivered safely worldwide
We deliver to our customers worldwide from our logistics center in Geneva, Switzerland. We offer an unrivalled service. Our primary objective is to deliver your products, many of which are temperature sensitive, in the quickest and most efficient way possible. We apply a Quality Management System within our company which guarantee highest standards in terms of operational and controlling activities.
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Extended data of destinations
Deliveries are monitored 24/24
Experience and professionalism
We are aware that what we ship to you is only as good as our packaging. All orders are packed in IATA approved thermal boxes.
Choosing the right shipping method is also essential to ensure that products you need remain SAFE until the final delivery.
Even with the best planning, emergencies can happen and we understand your need to partner with a leading-edge and
professional supply chain company to get the products you need, when you need them to achieve your patient care goals.
HOW WE TAKE CARE OF PRODUCTS
Our company policy is that all products are monitored from the moment they are shipped from the manufacture, while stored in our logistics center and then until they are delivered to the customer. All shipping conditions are checked in advance and we support our customers to ensure that they understand and apply the best conditions upon arrival at destination.
Once our incoming goods check procedure is completed and the product conditions are validated through our Quality Management System, goods are stored in our fridges and freezer which are monitored 24h. An alarm system notifies us of any excursion of temperature while energy supply is secured with a backup system. Our warehouse is located within the airport freight hall, a secured area with controlled access and very close to cargo airfreight operations, courier companies and customs authorities. This gives us the advantage for ensuring quick and efficient handling operations for incoming and outgoing shipments, so that transit time from our fridge / freezer to that of the airline or courier company is negligible.
HOW WE PACK: Packing also counts
Perishable +2° to +8° C. or Perishable -20° C.
Your products are our business so we add extra care through our unique packaging.
For both goods requiring to be kept frozen (-20° to -70° C.) or kept cool (+2° to +8° C.), we pack with the required quantity of refrigerant based on our experience and the technical requirements of each product, such as transportation method and lead time for the delivery. Conditions of shipment for each destination are carefully checked in advance and validated, taking into consideration the clearance process upon arrival and external temperature during transit.
Temperature monitor: data logger
We include temperature monitors in shipment upon request. The type of temperature monitors we supply (Tempmate S1 V2 for +2° to +8° C. and Tempmate C1 for -20° to -80° C.) are qualified for proven efficiency, ease of use and customable set up. These are included in Approved data loggers listed by cargo airlines and MOH in most countries.
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HOW WE SHIP AND MONITOR
Experience and professionalism
Our experienced team uses all transportation options available. We check restrictions from transport companies and national authorities and adapt our logistics operations accordingly, providing you with the fastest and most secure method of delivery.
Deliveries are monitored 24/24
Live delivery tracking of consignments to keep you informed. All deliveries are monitored 24/24 by our customer service team which allow us to verify every step of the way and ensure the safe delivery of your medical consignments.
HOW WE CARE ABOUT ENVIRONMENT
HHC is committed to reducing our Ecological Footprint. We use electronic instead of printed documents unless necessary. We also follow Sustainable Packaging guidelines and regularly review our packaging materials. We encourage our partners to use more recycled materials and components.
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HOW WE CARE ABOUT ENVIRONMENT
At HHC, we are deeply committed to reducing our ecological footprint through responsible and sustainable practices. We prioritize the use of electronic documents over printed ones whenever possible, and we consistently follow sustainable packaging guidelines. Our packaging materials are regularly reviewed to ensure they meet the highest environmental standards, and we actively encourage our partners to increase their use of recycled materials and components
Woolcool packing ensures good insulating performance up to 120 hours, while using natural material like sheep wool and a recycled box. It is convenient as it uses:
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Sustainable packaging
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Eco friendly packaging
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Biodegradable packaging
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Completely recyclable and reusable (check ideas : https://www.woolcool.com/woolcool-recycling-ideas/)
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More details on supplier’s website: https://www.woolcool.com/sustainable-packaging/
DHLGOGREEN program
SHHC is part of DHLGOGREEN program which aims for net-zero emissions by 2050. For all our incoming and outgoing shipments, we finance the offer of:
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last-mile kilometers with e-vehicles
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electricity from renewable sources
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bicycles for zero-emission last-mile where possible (delivery in Germany for the moment)
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Certified GoGreen Specialists
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More details on supplier’s website: https://www.dhl.com/ch-en/home/about-us/sustainability.html
helvetica health care
REASONS TO CHOOSE US
Global Logistics Expertise
With over 30 years of experience, HHC has developed a detailed database covering procedures and regulations for 130 countries. This allows us to navigate international logistics efficiently and ensure smooth deliveries worldwide.
Reliable EU Import, Tax-Free
Thanks to a special arrangement, we import biotech products into the European Union exempt from duties and VAT. This enables fast, hassle-free shipping within the EU—often delivered within 24 hours.
Fast Worldwide Delivery
No matter where your company is located, we provide fast and secure delivery of perishable goods. Our global logistics network ensures safe arrival without customs delays or additional fees.
Dedicated Customer Support
Our team is here to guide you through every step of the shipping process. Need assistance or a custom solution? Contact our customer service for fast, expert support.